Introduction

We at Quickscrum (together with our affiliates, “OpenAI”, “we”,”our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website, applications, and services (collectively, “Services”). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our API. Our use of that data is governed by our customer agreements covering access to and use of those offerings.

1. Personal Information we collect

We collect personal information relating to you (“Personal Information”) as follows:

Personal Information You Provide:

We collect Personal Information if you create an account to use our Services or communicate with us as follows:

  • Account information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment card information and transaction history, (collectively, “Account information”).
  • User Content: When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services (“Content”).
  • Social Media Information: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube and LinkedIn. When you interact with our social media pages, we will collect Personal Information that you elect to provide to us, such as your contact details (collectively, “Social Information”). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.

Personal Information We Receive Automatically From Your Use of the Services: When you visit, use or interact with the Services, we receive the following information about your visit, use, or interactions (“Technical Information”):

  • Log Data: Information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the data and time of your request, and how you interact with our Services.
  • Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
  • Device Information: Includes name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
  • Cookies: We use cookies to operate and administer our Services, and improve your experience. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website.
  • Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.

How we use personal information

We may use Personal Information for the following purposes:

  • To provide, administer, maintain and/or analyze the Services;
  • To improve our Services and conduct research;
  • To communicate with you; including to send you information about our Services and events;
  • To develop new programs and services;
  • To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our IT systems, architecture, and networks;
  • To carry out business transfers; and
  • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Aggregated or De-Identified Information. We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information, unless required by law.

Disclosure of personal information

  • Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, email communication software, web analytics services, and other information technology providers, among others. Pursuant to our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties to us.
  • Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a “Transaction”), your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
  • Legal Requirements: We may share your Personal Information, including information about your interaction with our Services, with government authorities, industry peers, or other third parties (i) if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, or users, or the public, or (vi) to protect against legal liability.
  • Affiliates: We may disclose Personal Information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with OpenAI. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.
  • Other Users and Third Parties You Share Information With: Certain features allow you to display or share information with other users or third parties. For example, you may share conversations with other users via shared links or send information to third-party applications via custom actions. Be sure you trust any user or third party with whom you share information.

4.Your Rights

Depending on location,individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:

  • Access your Personal Information and information relating to how it is processed.
  • Delete your Personal Information from our records.
  • Rectify or update your Personal Information.
  • Transfer your Personal Information to a third party (right to data portability).
  • Restrict how we process your Personal Information.
  • Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
  • Object to how we process your Personal Information.
  • Lodge a complaint with your local data protection authority.

A note about accuracy: Services like Context generate responses by reading a user’s request and, in response, predicting the words most likely to appear next. In some cases, the words most likely to appear next may not be the most factually accurate. For this reason, you should not rely on the factual accuracy of output from our models. If you notice that Quickscrum AI output contains factually inaccurate information about you and you would like us to correct the inaccuracy, you may submit a correction request. Given the technical complexity of how our models work, we may not be able to correct the inaccuracy in every instance. In that case, you may request that we remove your Personal Information from Quickscrum AI output by sending detailed email to support@quickscrum.com

5.Additional disclosures

The following table provides additional information about the categories of Personal Information we collect and how we disclose that information.

Category of Personal Information Disclosure of Personal Information
Identifiers, such as your name, contact details, IP address, and other device identifiers We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; to corporate administrators of enterprise or team accounts; and to other users and third parties you choose to share it with.
Commercial Information, such as your transaction history We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to corporate administrators of enterprise or team accounts.
Network Activity Information, such as Content and how you interact with our Services We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to other users and third parties you choose to share it with.
Geolocation Data We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; and to parties involved in Transactions.

To the extent provided for by local law and subject to applicable exceptions, individuals may have the following privacy rights in relation to their Personal Information:

Legal Basis for Processing: Our legal bases for processing your Personal Information include:

  • Your consent when we ask for your consent to process your Personal Information for a specific purpose that we communicate to you.You have the right to withdraw your consent at any time.
  • You have the right to know information about how we process your Personal Information, including the specific pieces of Personal Information we have collected from you.
  • You have the right to request the deletion of your Personal Information.
  • You have the right to rectify any inaccuracies in your Personal Information.
  • You are entitled to exercise your privacy rights without experiencing any form of discrimination.

We refrain from “selling” or “sharing” Personal Information for cross-contextual behavioral advertising, as defined by relevant local laws. Additionally, we do not engage in processing sensitive Personal Information to infer characteristics about a consumer.

Verification Process

To safeguard your Personal Information from unauthorized access, alterations, or deletion, we may necessitate the verification of your credentials before processing requests to access, rectify, or delete Personal Information. If you lack an account with us or if there are suspicions of fraudulent or malicious activities, we might request supplementary Personal Information and proof of residency for authentication purposes, If identity verification is unsuccessful, regrettably, we won’t be able to fulfill your request.

6.External Website Links

Within our Service, you may encounter links to external websites that are not managed or overseen by OpenAI, including various social media services (“Third Party Sites”). Your interactions and information-sharing with Third Party Sites are subject to the distinct privacy policies and terms of service outlined by those entities, independent of this Privacy Policy. The inclusion of these links does not signify our endorsement or comprehensive review of these sites. For details regarding the privacy practices and policies of Third Party Sites, please reach out to them directly.

7.Security Measures and Data Retention

We employ commercially reasonable technical, administrative, and organizational safeguards to safeguard Personal Information, both in online and offline domains, against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Nevertheless, it’s crucial to recognize that no Internet or email transmission can be entirely secure or error-free. Specifically, emails exchanged with us may not be entirely secure. Hence, thoughtful consideration should be given to the information you choose to transmit via the Service or email. Additionally, we disclaim responsibility for any bypassing of privacy settings or security measures on the Service or third-party websites.

We will uphold your Personal Information only for the duration necessary to furnish our Service to you, or for other legitimate business reasons such as dispute resolution, safety and security considerations, or adherence to legal obligations. The duration of retention depends on various factors, including the volume, nature, and sensitivity of the information, potential risks associated with unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.

8.Global User Acknowledgment

By utilizing our Service, you recognize and accept that your Personal Information will be handled and stored within our facilities and servers situated in the Cloud. Furthermore, it may be revealed to our service providers and affiliates in alternative jurisdictions.

The execution of a contractual agreement occurs when we offer and uphold our Services to you. In processing Account Information, Content, and Technical Information expressly for the purpose of delivering our Services to you, this information is crucial for the provision of our Services. Failure to provide this information may impede our ability to furnish Services to you.

Our genuine concerns involve safeguarding our Services against abuse, fraud, or security risks, as well as enhancing, developing, and promoting our Services, which may entail processing Account Information, Content, Social Information, and Technical Information. Refer to our guidelines on opting out if you wish to exclude your information from being used in training our models.

Ensuring compliance with legal obligations, we utilize your Personal Information to adhere to applicable laws or safeguard the rights, safety, and property of ours, our affiliates, users, or third parties.

For the transfer of Personal Information beyond specific countries, we will implement suitable safeguards as needed. Our transfer of Personal Information will strictly adhere to legally valid mechanisms for such transfers.

Modifications to the Privacy Policy may occur periodically. In such instances, we will publish the revised version on this page, unless there is a necessity for a different form of notification as mandated by relevant laws.

For any inquiries or concerns that are not covered in this Privacy Policy, kindly reach out to our support team.